Sea Tow is organized into three tiers
with each having a different function.
Sea Tow International:
The corporate office, located in New York, is responsible for the
administration of the Sea Tow world wide membership program and
the administration of the Network of professional towers who will
assist the members.
Sea Tow Franchisee:
Each Sea Tow Franchisee is charged with regional operation of a
large geographic area of responsibility (AOR).
The Franchisee determines the number of vessels and the level of
staffing necessary to properly cover the members in his AOR. Depending
on the membership demands each Franchisee may have anywhere from
2-20 Captains and vessels operating out of multiple ports within
that AOR. Each Sea Tow member when they join
is assigned to a specific Franchisee's AOR. The Franchisees AOR
thus becomes the member's home
Sea Tow Captains:
All Sea Tow Captains are highly trained professionals with
years of boating experience. Sea Tow captains are all United States
Coast Guard Licensed Merchant Marine Officers. Our captains, not
only meet the high standards of the Coast Guard, they also meet
the professional standards set by Sea
Tow International. In the event the covered
vessel becomes disabled
and needs assistance
towing, our Sea Tow captain will be the person that responds
to you on the water.
Sea Tow Gold Card:
This is the world famous card that 95% of our
members select. It is “Your Road Service at Sea”®
providing on-the-water assistance to recreational boaters 24 hours
a day, 365 days a year in accordance with this Member Guide. The
Sea Tow Gold card covers any recreational vessel that has an engine
and is registered to or owned by the member (covered
vessels). Any person operating a covered vessel is entitled
to recieve membership benefits for that vessel. The Gold Card member
may also use his/her privileges on any vessel he/she Charters,
Rents, Leases, or Borrows. One of the members's vessels must
be identified as the primary vessel.
Sea Tow Lake Card:
This card provides Gold Card benefits on
the specific inland body of water where the members home
port for their primary vessel is
located. The Lake Card is designed for those members who boat solely
on a single specific inland body of water 100 percent of the time.
For a listing of Sea Tow locations that offer the Lake Card option,
as well as the specific inland body of water each of those participatin
locations serve, please refer to www.seatow.com.
Sea Tow Corporate Card:
This card is designed for members who have their recreational
vessel registered under a corporate name. The Corporate Card
covers the primary vessel only. Any person operation the primary
vessel is entitled to recieve membership benefits for that vessel.
Sea Tow Commercial Card:
This card provides service for commercial vessels. The Commercial
Card covers the primary vessel only.
Any person operating the primary vessel is entitled to recieve all
membership benefits for that vessel at $100 per hour.
Sea Tow Professional Mariner Card:
If you make your living on the water, this card is for you.
The professional Mariner Card is a service package for individuals
who regularly use multiple vessels in the performance of their maritime
duties such as yacht delivery captains, yacht brokers, on-water
instructors, etc Any vessel the member is operating and is the master
of, is entitled to recieve membership benefits for that vessel,
except for Dock-to-Dock tows.
Sea Tow Trailer Care™ Upgrades:
Trailer Care™ Marine:The program provides
roadside assistance services for the boat trailer and towing vehicle
when the trailer or towing vehicle becomes disabled on the road
while trailering the boat*.
The Trailer Care™ Marine membership applies to all marine
trailers owned by or registered to the member.
Vehicles and trailers used for commercial purposes are not covered.
Trailer Care™ Universal: The program privides roadside
assistance services for the trailer and towing vehicle when the
trailer or towing vehicle become disabled on the road while hauling
the trailer. The Trailer Care Universal membership applies to all
trailers owned by or registered to the member.
Vehicles and trailers used for commercial purposes as well as mobile
homes are not covered.
Services for the trailer for both programs include roadside assistance
for flat tires** and the towing of
the trailer when the towing vehicle becomes disabled. The program
also includes roadside assistance for wheel bearing, axle and brake
problems. Services for the towing vehicle include roadside assistance
for flat tires**, jump starts, lockout
service and fuel delivery.
Services are covered up to $150 per incident
and do not cover the cost of parts (i.e. tires) or fuel that is
delivered. Service is sign-and-drive when available. All other member
request will be reimbursed up to the coverage limits.
the boat is defined as follows: towing the boat’s trailer
to and from the boat as well as trailering the boat itself.
Trailer care will cover replacement of the defective tire with the
vehicle's spare or delivery of a new tire (at the owner's expense
for the cost of the tire) if necessary, and reasonably possible.
Home Area Tows: All members
are entitled to unlimited assistance
towing services on the covered
vessel and may be towed by Sea Tow to the dock of their choice
within their selected home area at no charge. No time limits, distance
limits or dollar limits apply within your home
Multiple Area Tows: All
members out of their home
area will be towed by Sea Tow to the dock or area that will
most facilitate their boats repair or transportation, or to the
adjacent Sea Tow Franchise area if it is the members home
Universal Towing Coverage:
In areas where Sea Tow is not yet operating, Sea Tow will arrange
and pay for your assistance
towing up to $150 per hour, no to exceed $5,000 per incident
to the dock or facility that will best facilitate the boat's repair
or transportation, with no annual aggregate limits. You must use
a Coast Guard licensed professional tower, pay the bill and submit
a copy of the invoice to Sea
Tow International for reimbursement. Tows and hourly rates in
excess of $150/hr will not be paid without prior autherization.
Service Contract Privileges
Sea Tow will provide assistance
towing service to your covered
vessel if it becomes disabled
while away from home
Alternatives To Towing: When
conditions permit, the Sea
Tow captain as an alternative to towing the covered
vessel, may elect to provide a jump-start,
(NO DIVER) or other service on scene at no additional charge to
the member except for fuel, parts or non-covered services used (i.e.
diver, salvage, special unusual requests). If the problem can not
be resolved on scene, Sea Tow will tow the covered vessel.
Ungrounding: Sea Tow will provide
ungrounding assistance to covered
vessels when all six of the following conditions apply; The
vessel is not in the surf or surf line. The vessel is in a stable,
safe position. The vessel is surrounding by water on all sides.
The vessel has some movement (i.e. rocking). The vessel can be refloated
in 15 minutes or less by one Sea Tow boat. The vessel can continue
its voyage safely once it has been refloated. If all six conditions
do not apply it is not a covered service.
Dock to Dock Tows:
If the primary vessel is disabled at a safe port in your
home area, Sea Tow will tow you to your home port at no charge.
If the primary vessel is disabled at your home port, Sea Tow will
arrange a tow, at no charge, provided that the tow is scheduled
during off peak hours and the member is aboard the vessel.
Dock to Dock tows are not normally covered within the first thirty
days of member activation. Hauling vessels out for the season
and due to impending bad weather are not covered.
The following terms are defined in
order to help members understand the privileges that a Sea Tow
AOR: Area of
responsibility, the geographic area assigned each Sea Tow Franchisee.
Non-emergency assistance provided to a disabled
vessel. (Definition from the Federal Register 1988)
Use of a recreational vessel by the member with the permission of
the vessel's registered owner, wheras the member is the master of
the vessel(has care, custody, and control) and the registered owner
of the vessel is not on board(i.e. membership priviledges do not
apply if the member is only a guest on the vessel.)
Any vessel covered by a Sea Tow membership card, providing the vessel
is 65-feet in length or under.
A tow from one safe
port or marina to another safe port or marina.
A vessel which while being operated, has been rendered incapable
of proceeding under its own power and is in need of assistance.
(Definition from the USCG SAR Policy)
Removal of a line, rope or other foreign objects from the underwater
running gear of a disabled
Delivery of gasoline or diesel fuel to a disabled
The large geographic area of responsibility (AOR)
that a Sea Tow franchise covers that will include your Home
A member's specified marina, yacht club, pier, launching ramp, dock
A vessel grounded on rocks, ledge, shoal or otherwise in a perilous
marine situation. Assistance to a vessel hard aground constitutes
operation and will usually be covered under a vessels hull insurance
or liability policy.
The large geographic area of responsibility (AOR)
Sea Tow Franchisee covers which includes your home
A member's specified marina, yacht club, pier, launching ramp or
event or series of events arising from the same occurrence.
Starting a disabled
vessels engine by attaching an outside power source to the starting
circuit by means of cables.
The specific person named on the Sea Tow membership card, to whom
the primary vessel is registered, or
The named or otherwise identified, specific vessel that membership
privileges applied to.
vessel, with an engine, that is not commercially registered or being
used in a commercial manner.
Is one that can accommodate the safe mooring of your vessel and
has available a means of communication. (Definition from the USCG
Any act or activity undertaken to assist a vessel or any other property
in danger in navigable waters or in any other waters whatsoever.
(Definition from the IMO International Salvage Conference 1989).
For the purposes of the Sea Tow membership program a vessel is considered
soft aground when the vessel's hull is touching the bottom and the
vessel is not in peril, not beached, has water surrounding on all
sides, has some movement, is not in contact with rocks, coral, reefs,
or any other obstruction that may damage the vessel, is in calm
water, free from wakes, surf, and waves greater than 1' and the
vessel can be removed from aground with one towboat in less than
Mayday Situations: As professional
mariners, Sea Tow and Sea
Tow captains reserve the right to delay response to members
in order to provide assistance to vessels in grave or eminent danger.
Severe Weather: Sea Tow reserves
the right to decline or delay service due to severe or dangerous
weather conditions. The Coast Guard may be notified in such cases
by Sea Tow and requested to respond.
Multiple Area Towing (M.A.T.):
During high volume periods (weekends, holidays, etc.) arrangements
for multiple area tows may be scheduled during off-peak hours.
Jump-starts: For safety reasons,
Sea Tow will not provide jump-starts at
home ports. On water jump-starts
are at the discretion of the Sea
Tow captain and only if it can be performed safely.
Non-Assistance Towing Items: Items
such as: fuel, parts, de-watering pumps, SCUBA divers, haul outs
etc., are not covered in the membership program.
Heavy Traffic: Sea Tow members
always receive priority service. However, on days of heavy boating
traffic, calls will be handled on a first member called - first
member assisted basis.
Salvage Operations: Salvage
Operations are not member privileges covered by the membership.
Vessels wrecked, beached, on fire, taking on water or sinking are
not covered by the membership.
is at the discretion of the Sea
Tow captain and will be completed to their best ability. In
some cases a tow may be safer. If a diver is used there will be
a charge for his time.
Pre-Existing Problems: A membership
applicant warrants that the covered vessel will be reasonably maintained
and free of any condition that renders the covered vessel inoperable
or unsafe when they join. Vessels with pre-existing problems, therefore,
are not covered under this program. This applies to new applications
and any change in primary vessel information.
Insurance: Towing charges as part
of an insurance claim such as: a salvage operation, wreck removal
or the towing portion of the damage claims covered by a hull insurance
policy are not covered membership privileges. Any insurance recovery
for towing charges provided by Sea Tow is payable to Sea Tow.
Refunds: Refunds will only be provided
within thirty days of membership activation provided no membership
services have been rendered within that time.
Other Towing Services: Towing invoices
from non-Sea Tow providers are not covered when there is a Sea Tow
provider in the area. A non-licensed Good Samaritan, marina, or
other may not charge for services as it is in violation of Federal
Law. Sea Tow will not offer reimbursement for this type of service,
as it should be given free of charge.
Changes to Primary Vessel:
It is the members responsibility to immediately contact Sea Tow
and inform them of any changes to the primary vessel.
Second Sea Tow Boat:
if the use of a second tow boat is required, the member may be charged
for the services rendered by the second towboat.
Proof of Ownership:
Evidence of ownership by registration, documentation or bill of
sale must be provided at the time of service.If such evidence is
unavailable, and not provided to Sea Tow within 24 hours, you may
be charged for services rendered.
Boats over 65 Feet:
Service is not available in all areas. If a second tow boat is required
the member may be charged for services rendered by the second tow
Lake Card Membership:
Multiple Area Towing and Universal Towing Coverage benefits do not
If your vessel is aground in a marine sanctuary or other protected
area, you may be responsible for additional charges.
Members are limited to one tow (or alternative to tow) per incident.
Services provided by Sea Tow are not part of an insurance policy
and do not provide for any liability or damages arising out of injury
to persons, boats or property.
Sea Tow encourages safe boating. Towing services for vessels after
operator has been arrested for intoxicated operation is not covered
under the membership program. "DON'T DRINK AND BOAT!"
Sea Tow reserves the right to withdraw
any membership for abuse. This includes misrepresentation of vessels
condition, fraud, intoxicated operation or lack of upkeep and care of
the vessel. For liability reasons Sea Tow reserves the right to refuse
to tow an unmanned vessel.
IN CASE OF EMERGENCY,
CALL THE U. S. COAST GUARD FIRST ON CHANNEL 16 VHF!